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What to expect

Frequently
asked questions

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The Steward House Program

  • A: 

    The typical length of stay at The Steward House is 30 days.

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    As a private psychiatric hospital, your confidentiality is of paramount concern to The Steward House. Before we share any of your information, we require a signed release outlining the specific people and information to be shared. Exploring treatment in the company of a small group of peers with a similar desire for confidentiality promotes further discretion.

  • A: 

    During the week, you will typically meet daily with your psychiatrist, psychologist or social worker.

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    Three times a day.

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    Yes, in fact we strongly encourage it. Family members are invited to participate in weekly therapy sessions as well as our family education program.

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    Your psychiatrist will determine if any adjustments or changes to your medications are appropriate. Any medication changes will be discussed with you prior to being made.

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    Each component of your treatment plan has a dedicated purpose and is critical to your recovery. Your attendance is required at all individual, group, and family treatment sessions and other scheduled appointments as recommended by your treatment team.

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    During the week, you are expected to be up and ready for an early breakfast. If you have an alcohol or drug problem, you will be strongly encouraged to attend a morning A.A. meeting in the community. After a community meeting, your morning schedule will include individual therapy appointments, wellness groups, gym time, and meetings with doctors. After lunch, you will attend 3 group therapy meetings. In the late afternoon through dinner, your family may visit or you may go to the gym or complete reading, journaling, other treatment or house assignments. After dinner, self-help meetings are offered on campus and each evening ends with a wrap-up community meeting. The weekends are less structured, but include educational, self-help, and wellness groups, chapel services, and time for family visitation. There is also free time for the use of the gym on campus, our in-house business center, or for reading and journaling.

  • A: 

    Transitional living programs are not typically covered by health insurance plans, and are most often a direct expense for patients or their families. Some insurance policies may cover a small portion of the cost. Our staff will help you determine whether you have benefits that allow coverage for some of the costs of this program and, if you do, we will seek authorization from your insurance company to use your benefit.

Accommodations & Amenities

  • A: 

    The Steward House is located on a picturesque, 44-acre wooded campus in New Canaan, CT. You will live alongside other executives and professionals in a stately 8-bedroom home with private bedrooms and bathrooms, an in-house chef, technology access, an on-site business and recreation center, and a nearby gym, pool, and wellness center located on campus.

    Take a look inside The Steward House and the Silver Hill Hospital campus.

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    Yes, you will have your own room and bathroom. To see more of The Steward House, watch our video tour or view our photo gallery.

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    We have an on-campus fitness center, a large gymnasium, and an indoor pool available to patients.

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    Yes, we offer yoga, meditation and spirituality activities throughout the week. Located in a picturesque area in the northeast, our private psychiatric hospital has open space and an ideal setting for a walk or just a breath of fresh air.

  • A: 

    We strongly encourage all patients to begin smoking cessation upon admission and we provide medications and counseling to support this. For those few patients who cannot commit to smoking cessation, we permit smoking only in a designated area in back of The Steward House at scheduled times during the day.

Outside Communications

  • A: 

    During your first week of treatment, we evaluate the pros and cons of you maintaining some level of connectivity, whether through phone, email, videoconferencing, or even day passes for family or work-related meetings. Our decision takes into account your current stability, level of stress and preoccupation with work, and your ability to remain focused on your treatment. We will reevaluate, as necessary, throughout your treatment.

  • A: 

    We understand the concern of completely disconnecting from work for a month. For the first week of your treatment, we typically limit your outside communication to immediate family only. This first week is a critical time of transition as your symptoms stabilize and you acclimate to your new environment and the program.

    Pending our evaluation, after the first week you will have access to your smart phone, tablet, or laptop for email and text communication to work and family. You can also visit our business center with computer stations and videoconferencing capacities for work or family meetings.

  • A: 

    Yes. Please refer to the what to bring list to determine what is permitted in your program.

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    Yes. Adults and children 12+ who are members of your immediate family may visit you. Typically, only 2 visitors are permitted at a time in designated areas. Exceptions to this require approval by your treatment team.

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    Visiting hours are:
    Monday through Friday 4:45-6:45 pm
    Saturday & Sunday 12:00-3:30 pm

  • A: 

    Absolutely. Our program leadership is available to consult with your company leadership at any stage of your involvement with The Steward House, from admissions planning through discharge and beyond. You will need to sign a release of information for anyone you want us to speak with outside the hospital.

Discharge

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    If you wish to leave the hospital prior to your suggested discharge date, you are encouraged to discuss it with your treatment team.

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    We take discharge planning very seriously, and our clinical staff will work with you and your family from day one to create a safe, healthy, and meaningful plan for life after you are discharged. This will always include ongoing professional treatment and recommendations to attend self-help or other recovery support activities.

Get to know our expert team of
clinicians

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