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What to expect

Frequently
asked questions

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The Steward House Program

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    We require a minimum commitment of 4 weeks; however, the recommended length of stay is 6 weeks, based on Steward House patient feedback and outcomes measures.

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    As a private psychiatric hospital, your confidentiality is of paramount concern to The Steward House. Before we share any of your information, we require a signed release outlining the specific people and information to be shared. Exploring treatment in the company of a small group of peers with a similar desire for confidentiality promotes further discretion.

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    You will be engaged in individual therapy multiple days per week.

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    Four times a day.

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    Yes, in fact we strongly encourage it. Significant others are invited to participate in weekly therapy sessions as well as our family education program if clinically appropriate.

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    Your psychiatrist will determine if any adjustments or changes to your medications are appropriate. Any medication changes will be discussed with you prior to being made.

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    Each component of your treatment plan has a dedicated purpose and is critical to your recovery. Your attendance is required at all individual, group, and family treatment sessions and other scheduled appointments as recommended by your treatment team.

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    To learn more about a typical day at The Steward House, please visit our During Your Stay page.

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    Our Residential Programs are often covered by insurance on an out-of-network basis. Many of our patients utilize out-of-network insurance reimbursement to help finance treatment.

    We work assertively to help patients and families obtain out-of-network reimbursement from their insurance plan. As a result, many patients with insurance policies offering out-of-network benefits receive partial coverage.

    All insurance companies have different plans and policies; therefore, reimbursement amounts vary.

    You can help Silver Hill’s Patient Accounts team by providing us with information about who your health insurer is and what insurance policy you have. For more information about out-of-network reimbursement at Silver Hill, please visit our Frequently Asked Questions. 

Accommodations & Amenities

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    The Steward House is located on a picturesque, 44-acre wooded campus in New Canaan, CT. You will live alongside other executives and professionals in a stately 8-bedroom home with private bedrooms and bathrooms, an in-house chef, technology access, recreation center, and a nearby gym, pool, and wellness center located on campus.

    Take a look inside The Steward House and the Silver Hill Hospital campus.

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    Yes, you will have your own room and bathroom. To see more of The Steward House, watch our video tour or view our photo gallery.

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    We have an on-campus fitness center, a large gymnasium, and an indoor pool available to patients. The Steward House also has their own personal gym inside the home.

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    Yes, we offer yoga, meditation and spirituality activities throughout the week. Located in a picturesque area in the northeast, our private psychiatric hospital has open space and an ideal setting for a walk or just a breath of fresh air.

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    Effective December 2, 2024, Silver Hill Hospital will be a smoke-free campus, including the restriction of vaping and e-cigarettes on campus. For patients who regularly use tobacco/nicotine products, we are dedicated to providing options for smoking cessation treatment and educational information to support the individual needs of each patient.

Outside Communications

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    During your first week of treatment, we evaluate the pros and cons of you maintaining some level of connectivity, whether through phone, email, videoconferencing, or even day passes for family or work-related meetings. Our decision takes into account your current stability, level of stress and preoccupation with work, and your ability to remain focused on your treatment. We will reevaluate, as necessary, throughout your treatment. Cell phone and device time is limited and determined by your treatment team.

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    We understand the concern of completely disconnecting from work for a month. For the first week of your treatment, we typically limit your outside communication to immediate family only. This first week is a critical time of transition as your symptoms stabilize and you acclimate to your new environment and the program.

    Pending our evaluation, after the first week you will have access to your smart phone, tablet, or laptop for email and text communication to work and family. You can also visit our business center with computer stations and videoconferencing capacities for work or family meetings.

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    Yes. Please refer to the what to bring list to determine what is permitted in your program.

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    Check with your treatment team for updated visiting policies.

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    Check with your treatment team for updated visiting policies.

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    Absolutely. Our program leadership is available to consult with your company leadership at any stage of your involvement with The Steward House, from admissions planning through discharge and beyond. You will need to sign a release of information for anyone you want us to speak with outside the hospital.

Discharge

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    If you wish to leave the hospital prior to your suggested discharge date, you are encouraged to discuss it with your treatment team.

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    We take discharge planning very seriously, and our clinical staff will work with you and your family from day one to create a safe, healthy, and meaningful plan for life after you are discharged. This will always include ongoing professional treatment and recommendations to attend self-help or other recovery support activities.

Get to know our expert team of
clinicians

MEET YOUR CARE TEAM